On the 40th Foundation Day of the Centre for Railway Information Systems (CRIS), Union Railway Minister Ashwini Vaishnaw unveiled RailOne, an all-in-one mobile application to enhance passenger experience.
Key Features:
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Available on Android and iOS app stores.
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Combines multiple passenger services in one app:
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Unreserved UTS tickets (via R-Wallet with 3% discount)
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Live train tracking
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Grievance redressal
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E-catering, porter booking & last-mile taxi services
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Single sign-on with mPIN or biometric login, supports existing RailConnect & UTS credentials.
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Space-efficient — eliminates the need to install multiple railway-related apps.
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Reserved tickets continue through IRCTC, but RailOne is an authorized IRCTC partner.
Future Plans:
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Modern Passenger Reservation System (PRS) to be launched by December 2025:
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Multilingual, agile & scalable to handle 10× current load.
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Advanced features for seat choice, fare calendar, and options for Divyangjan, students, and patients.
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Vision:
Aligned with PM Narendra Modi’s vision to make Indian Railways the growth engine of India, the app reflects Indian Railways’ commitment to democratize technology and deliver world-class mobility.